AGCM Fined BAT and Amazon for Misleading Tobacco Product Ads

Regulations by 2FIRSTS.ai
Feb.15.2024
AGCM Fined BAT and Amazon for Misleading Tobacco Product Ads
Italy's competition watchdog AGCM fined British American Tobacco and Amazon a total of €7 million for misleading ads on heated tobacco products.

According to Reuters, Italy's competition watchdog, AGCM, has fined British American Tobacco (BAT) and Amazon a total of 7 million euros (7.5 million dollars) for misleading advertising of their heated tobacco products.

 

The statement from AGCM states that BAT has been fined 6 million euros, and Amazon has been fined 1 million euros, for failing to provide consumers with sufficient information about the nicotine content and related health risks of the Glo Hyper X2 and Glo Hyper Air products.

 

The regulatory agency stated that street and online advertisements describe these products as "simple electronic devices" and "design items," and in a statement said, "This is a serious deception of consumers, leading to the purchase of products with health risks and are prohibited for minors."

 

A spokesperson for Amazon stated that the company strongly disagrees with the regulatory agency's decision and plans to appeal the fine.

 

"Our product descriptions include age restrictions and health-related risks," the spokesperson said. "We have been closely cooperating with AGCM throughout the case, and we have made this information clearer to address regulatory concerns."

 

The BAT Italy business unit has also issued a statement indicating that they will appeal the AGCM's ruling. "We have always provided adequate information to show that our products are intended for adult smokers only, and we adhere to the highest standards to prevent underage individuals from using any nicotine products," the company stated in a release. "We have been working with Italian authorities and have promptly taken all necessary measures to change our marketing practices."

 

BAT's Glo device is sold on Amazon's online platform. It does not contain nicotine itself, but is used in conjunction with tobacco sticks that do contain nicotine.

 

The Italian antitrust regulatory agency launched an investigation in April 2023, accusing both companies of not clearly stating that the heating devices were intended for adult use only, and noting that they were marketed as "nicotine-free." At the time, Reuters discovered that Amazon was pricing the Glo Hyper X2 as a "smoke-free, flavor-free alternative to traditional cigarettes, with no nicotine." The accompanying image featured a symbol stating "not suitable for those under 18 years old.

 

The same product is now being sold with the following warning: "Not suitable for sale to minors. This product, when used with related tobacco or nicotine sticks or supplements, is not without risk and will provide nicotine.

 

We welcome news tips, article submissions, interview requests, or comments on this piece.

Please contact us at info@2firsts.com, or reach out to Alan Zhao, CEO of 2Firsts, on LinkedIn


Notice

1.  This article is intended solely for professional research purposes related to industry, technology, and policy. Any references to brands or products are made purely for objective description and do not constitute any form of endorsement, recommendation, or promotion by 2Firsts.

2.  The use of nicotine-containing products — including, but not limited to, cigarettes, e-cigarettes, nicotine pouchand heated tobacco products — carries significant health risks. Users are responsible for complying with all applicable laws and regulations in their respective jurisdictions.

3.  This article is not intended to serve as the basis for any investment decisions or financial advice. 2Firsts assumes no direct or indirect liability for any inaccuracies or errors in the content.

4.  Access to this article is strictly prohibited for individuals below the legal age in their jurisdiction.

 

Copyright

 

This article is either an original work created by 2Firsts or a reproduction from third-party sources with proper attribution. All copyrights and usage rights belong to 2Firsts or the original content provider. Unauthorized reproduction, distribution, or any other form of unauthorized use by any individual or organization is strictly prohibited. Violators will be held legally accountable.

For copyright-related inquiries, please contact: info@2firsts.com

 

AI Assistance Disclaimer

 

This article may have been enhanced using AI tools to improve translation and editorial efficiency. However, due to technical limitations, inaccuracies may occur. Readers are encouraged to refer to the cited sources for the most accurate information.

We welcome any corrections or feedback. Please contact us at: info@2firsts.com

Altria’s USSTC to Close Nashville Plant and Shift Operations to Kentucky by 2028
Altria’s USSTC to Close Nashville Plant and Shift Operations to Kentucky by 2028
U.S. Smokeless Tobacco Company (USSTC), a subsidiary of Altria Group, announced plans to close its Nashville manufacturing facility by 2028 and consolidate production operations at a new facility in Hopkinsville, Kentucky.
Market
Jun.02
LOST MARY Launches VIZ With Transparent Wraparound Pod and LED Display
LOST MARY Launches VIZ With Transparent Wraparound Pod and LED Display
LOST MARY announced VIZ on May 6, 2026, describing it as the brand’s first product with a transparent 360-degree wraparound pod.
May.07 by 2FIRSTS.ai
2Firsts Hosts UK Vape Duty Stamp Compliance Exchange in Shenzhen
2Firsts Hosts UK Vape Duty Stamp Compliance Exchange in Shenzhen
2Firsts held a UK vape duty stamp compliance exchange in Shenzhen on May 14, bringing together representatives from nearly 20 companies. The session addressed Vaping Products Duty, duty stamp applications, UK agency qualifications and warehousing, while introducing 2Firsts Compliance Solutions’ UK service.
Events
May.17
OLAF and Customs Authorities From 30 Countries Seize More Than 94 Million Illicit Vape and Heated Tobacco Items
OLAF and Customs Authorities From 30 Countries Seize More Than 94 Million Illicit Vape and Heated Tobacco Items
The European Anti-Fraud Office said on April 17 that its “JCO VAPE” operation, carried out together with customs authorities from 30 countries, successfully targeted the illicit trade in e-cigarettes and heated tobacco products. The operation, conducted from November 14 to December 15, 2025, resulted in seizures of more than 94 million items and more than 2,500 kg/l of tobacco products, e-cigarettes, devices, and related goods.
Apr.20 by 2FIRSTS.ai
AHA Journal Study: WS-23 Triples Premature Heartbeats, Raising Concerns Over Vape Cooling Agents
AHA Journal Study: WS-23 Triples Premature Heartbeats, Raising Concerns Over Vape Cooling Agents
A University of Louisville research team published a study in an American Heart Association journal suggesting that synthetic cooling agents used in e-cigarettes, including WS-3 and WS-23, may disrupt cardiac electrical activity and increase arrhythmia risk. In animal experiments, WS-23 tripled premature heartbeats.
Jun.16
KT&G Launches Two New lil AIBLE Dedicated Sticks as Aim Portfolio Expands to 13
KT&G Launches Two New lil AIBLE Dedicated Sticks as Aim Portfolio Expands to 13
KT&G said on April 20 that it has launched two new “AIIM” sticks for its lil AIBLE heated tobacco device at convenience stores nationwide in South Korea. The new products are “AIIM CHANGE UP” and “AIIM COOL SHOT.” The company said the products were developed based on the existing lil SOLID dedicated sticks “Fiit Change Up” and “Fiit Cool Shot.” With the launch, the Aim lineup for lil AIBLE has expanded to 13 products.
Apr.20 by 2FIRSTS.ai