AGCM Fined BAT and Amazon for Misleading Tobacco Product Ads

Regulations by 2FIRSTS.ai
Feb.15.2024
AGCM Fined BAT and Amazon for Misleading Tobacco Product Ads
Italy's competition watchdog AGCM fined British American Tobacco and Amazon a total of €7 million for misleading ads on heated tobacco products.

According to Reuters, Italy's competition watchdog, AGCM, has fined British American Tobacco (BAT) and Amazon a total of 7 million euros (7.5 million dollars) for misleading advertising of their heated tobacco products.

 

The statement from AGCM states that BAT has been fined 6 million euros, and Amazon has been fined 1 million euros, for failing to provide consumers with sufficient information about the nicotine content and related health risks of the Glo Hyper X2 and Glo Hyper Air products.

 

The regulatory agency stated that street and online advertisements describe these products as "simple electronic devices" and "design items," and in a statement said, "This is a serious deception of consumers, leading to the purchase of products with health risks and are prohibited for minors."

 

A spokesperson for Amazon stated that the company strongly disagrees with the regulatory agency's decision and plans to appeal the fine.

 

"Our product descriptions include age restrictions and health-related risks," the spokesperson said. "We have been closely cooperating with AGCM throughout the case, and we have made this information clearer to address regulatory concerns."

 

The BAT Italy business unit has also issued a statement indicating that they will appeal the AGCM's ruling. "We have always provided adequate information to show that our products are intended for adult smokers only, and we adhere to the highest standards to prevent underage individuals from using any nicotine products," the company stated in a release. "We have been working with Italian authorities and have promptly taken all necessary measures to change our marketing practices."

 

BAT's Glo device is sold on Amazon's online platform. It does not contain nicotine itself, but is used in conjunction with tobacco sticks that do contain nicotine.

 

The Italian antitrust regulatory agency launched an investigation in April 2023, accusing both companies of not clearly stating that the heating devices were intended for adult use only, and noting that they were marketed as "nicotine-free." At the time, Reuters discovered that Amazon was pricing the Glo Hyper X2 as a "smoke-free, flavor-free alternative to traditional cigarettes, with no nicotine." The accompanying image featured a symbol stating "not suitable for those under 18 years old.

 

The same product is now being sold with the following warning: "Not suitable for sale to minors. This product, when used with related tobacco or nicotine sticks or supplements, is not without risk and will provide nicotine.

 

We welcome news tips, article submissions, interview requests, or comments on this piece.

Please contact us at info@2firsts.com, or reach out to Alan Zhao, CEO of 2Firsts, on LinkedIn


Notice

1.  This article is intended solely for professional research purposes related to industry, technology, and policy. Any references to brands or products are made purely for objective description and do not constitute any form of endorsement, recommendation, or promotion by 2Firsts.

2.  The use of nicotine-containing products — including, but not limited to, cigarettes, e-cigarettes, nicotine pouchand heated tobacco products — carries significant health risks. Users are responsible for complying with all applicable laws and regulations in their respective jurisdictions.

3.  This article is not intended to serve as the basis for any investment decisions or financial advice. 2Firsts assumes no direct or indirect liability for any inaccuracies or errors in the content.

4.  Access to this article is strictly prohibited for individuals below the legal age in their jurisdiction.

 

Copyright

 

This article is either an original work created by 2Firsts or a reproduction from third-party sources with proper attribution. All copyrights and usage rights belong to 2Firsts or the original content provider. Unauthorized reproduction, distribution, or any other form of unauthorized use by any individual or organization is strictly prohibited. Violators will be held legally accountable.

For copyright-related inquiries, please contact: info@2firsts.com

 

AI Assistance Disclaimer

 

This article may have been enhanced using AI tools to improve translation and editorial efficiency. However, due to technical limitations, inaccuracies may occur. Readers are encouraged to refer to the cited sources for the most accurate information.

We welcome any corrections or feedback. Please contact us at: info@2firsts.com

Australia’s Tobacco Tax Debate Intensifies as One Nation’s Barnaby Joyce Warns of Illicit Market Growth
Australia’s Tobacco Tax Debate Intensifies as One Nation’s Barnaby Joyce Warns of Illicit Market Growth
Australian One Nation MP Barnaby Joyce has criticised continued tobacco excise increases, arguing that higher taxes are driving consumers toward illicit tobacco markets and benefiting organised crime groups.
Regulations
Jul.13 by 2Firsts Perspectives
Nearly Half of Seoul Vape Vending Machines Bypassed by Fake IDs, Raising Youth Access Concerns
Nearly Half of Seoul Vape Vending Machines Bypassed by Fake IDs, Raising Youth Access Concerns
Seoul city authorities inspected 339 tobacco vending machines at e-cigarette retailers and found that 168, or 49.5%, allowed purchases using fake IDs, showing that unmanned retail terminals and adult-verification systems remain a major enforcement gap after e-cigarettes were brought under tobacco regulation.
Market
Jul.03 by 2Firsts Perspectives
Philip Morris Romania Executive on Smoke-Free Strategy: How IQOS Spaces Are Moving Beyond Retail to Consumer Connection
Philip Morris Romania Executive on Smoke-Free Strategy: How IQOS Spaces Are Moving Beyond Retail to Consumer Connection
In an interview with Romanian marketing publication IQads, Marek Gębski, Director of Smoke-Free Products at Philip Morris Romania, said IQOS experience spaces are evolving from traditional retail locations into platforms for consumer engagement and brand connection. Through locations such as IQOS Boutique Victoriei, PMI aims to use design, culture and consumer experiences to strengthen communication with adult consumers about smoke-free products. The interview highlights how tobacco companies are expanding smoke-free strategies beyond products toward experiential marketing and consumer relationships.
Aug.11
KT&G’s Lil Strengthens Market Lead in Korea as Heated Tobacco Share Reaches 47.4%
KT&G’s Lil Strengthens Market Lead in Korea as Heated Tobacco Share Reaches 47.4%
According to South Korea’s UpKorea, KT&G’s heated tobacco brand Lil reached a 47.4% share of Korea’s heated tobacco stick market in the first quarter of 2026. The company is expanding its next-generation products (NGP) business through product development, technology investment and overseas growth. KT&G reported NGP sales of 890.1 billion won (approximately US$650 million) in 2025, up significantly from 279.3 billion won in 2020. Lil products are now available in 34 markets, while KT&G continues building its technology portfolio through patents and multiple product platforms.
Jul.23
Tasmania Reports Annual Enforcement Results: 5.5 Million Illegal Cigarettes and Nearly 30,000 Vapes Seized, With IGET Products Visible in Official Images
Tasmania Reports Annual Enforcement Results: 5.5 Million Illegal Cigarettes and Nearly 30,000 Vapes Seized, With IGET Products Visible in Official Images
Tasmania reported its 2025/26 illicit tobacco enforcement results on July 14, with authorities seizing about 5.5 million illegal cigarettes, more than 2,500 kilograms of loose tobacco and nearly 30,000 vapes.
Jul.15
FDA Tobacco Proposal Signals Full-Chain Compliance Test for Global E-Cigarette Supply Chains
FDA Tobacco Proposal Signals Full-Chain Compliance Test for Global E-Cigarette Supply Chains
FDA’s proposed foreign tobacco establishment registration and product listing rule remains unfinished, but Accorto told 2Firsts it reflects a shift toward structured oversight similar to medical device and pharmaceutical compliance frameworks. For Chinese and global e-cigarette suppliers, U.S. market access is moving beyond product authorization toward full-chain compliance covering manufacturing, documentation, import control, distribution, retail and marketing discipline.
Special Report
Jul.09