Recently, the official website of Innokin has issued a product recall notice for the Kroma Nova.
The contents of the announcement are as follows:
We would like to inform you that the INNOKIN Kroma Nova product is now being recalled. This recall covers all production batches of the Kroma Nova. The Kroma Nova uses a unique charging solution that requires special components specifically designed for this model. Unfortunately, the components from the supplier are defective and may pose a safety risk.
In order to ensure customer safety and maintain high standards for our products, we have decided to issue a precautionary recall for the INNOKIN Kroma Nova.
Innokin is proud of its high safety standards and complete transparency with customers. We encourage all Innokin customers to contact us at any time when they encounter issues so that our team can promptly address them.
Customer: Please contact us at support@innokin.com for further details on the recall process. Enterprise customers: Please contact your sales representative.
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