According to a report by The Guardian on September 23rd, an investigation conducted by the newspaper found that e-cigarettes marketed as "nicotine-free" on Amazon actually contained this highly addictive substance.
The Guardian conducted a test on seven products available on the online market, all of which were advertised as nicotine-free on the sellers' pages. Shockingly, it was discovered that six of these products actually contained this stimulant. It is important to note that selling e-cigarettes containing nicotine under the guise of being nicotine-free is illegal in the United Kingdom.
A consumer expressed concerns to Amazon during customer service chats in July and August about advertisements claiming an e-cigarette as "nicotine-free" when it actually contains the substance. However, Amazon instructed the individual to directly contact the seller.
Six of these e-cigarettes not only contain nicotine, but some of them also have e-liquid tanks that exceed the legal limit of 2 milliliters.
Amazon has now removed these products from its platform, awaiting investigation, and has stated that it will take enforcement action against any third-party sellers found to be violating its policies.
A consumer, who prefers to remain anonymous, has reported this issue to The Guardian. They have claimed to have been using a pack of two disposable e-cigarettes that are advertised as nicotine-free.
I have been trying to quit using e-cigarettes, so I bought nicotine-free ones," he said. "I purchased them around 20 times, spending hundreds of pounds. When I first got them, I believed they were nicotine-free, so I thought I had quit nicotine. However, after checking reviews, many people said that this product actually does contain nicotine. They called it a scam," he said.
The customer contacted Amazon customer service, who responded, "Based on the description, we believe that the product does not contain nicotine." The customer replied, "So no testing has been done on the product? Despite myself and other reviewers suggesting that it may contain nicotine." Amazon then advised the customer to reach out to the seller.
The Guardian conducted a test on seven products and found that the descriptions of these products were inaccurate, with only one product being free from the addictive chemical substance, nicotine.
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