New Zealand Chief Ombudsman Forces Deputy Minister Casey Costello Apology

Regulations by 2FIRSTS.ai
Jul.11.2024
New Zealand Chief Ombudsman Forces Deputy Minister Casey Costello Apology
New Zealand Chief Ombudsman Peter Boshier forces Health Ministry Deputy Minister Casey Costello to apologize for mishandling OIA requests.

New Zealand's chief ombudsman, Peter Boshier, has compelled Deputy Health Minister Casey Costello to apologize to New Zealand's public broadcaster RNZ and University of Otago public health professor Janet Hoek for mishandling their Official Information Act (OIA) requests.


The judge stated during the ruling that Costello's refusal to provide information was "unreasonable and unlawful.


Earlier this year, RNZ reported that Costello's public statements on tobacco and e-cigarette policies were contradictory to the official documents she sent to health officials, leading to a thorough review of her actions.


In late December last year, RNZ submitted an Official Information Act request, asking for all documents related to tobacco control and e-cigarette policies that were sent, stored, or received by the Ministry of Health.


Costello refused to disclose any documents, citing a provision in the Internal Investment Act that protects confidential advice provided to ministers and officials.


RNZ has requested the ombudsman's intervention, as the investigation has revealed a deep concern from the public regarding the way Costa Llo handles information.


Bachr stated that "she considers the definition of the request scope to be insufficient and incomplete, as it appears that there is a significant amount of information within the request scope that she had not taken into consideration.


Costello has not yet provided the necessary information to the inspector.


The deputy minister failed to provide unedited information to the inspector. The deputy minister did not provide an explanation for her decision-making in handling the requests, including which public interest factors she considered when determining that the public interest in disclosing information outweighed the need to withhold information.


This decision will guide the handling of future OIA requests, as Boxer insists on issuing it as a "case illustration" of the 1989 Inspector General Regulations.


The Chief Ombudsman has ruled that Costello should apologize to RNZ and Hawk for their Official Information Act (OIA) requests and detail any shortcomings found.


RNZ has received a written apology from Cosgrove, in which she stated that her actions "had shortcomings that resulted in you not receiving the level of transparency in government decision-making that you expected. I deeply apologize for this.


Costello's statement of apology indicated that her office was in a "transition state", and while this cannot be an excuse for her decision-making in this situation, her office now has better capabilities to handle OIA requests.


Earlier this year, Minister Costello was accused in parliament, and multiple scandals forced her to explain why her comments in the media were inconsistent with official documents.


In January of this year, RNZ asked Costello whether she proposed freezing tobacco excise tax for three years, to which she claimed she had never considered.


I have not discussed this issue at all. In fact, I have not even sought advice specifically on it. I have not considered freezing the consumption tax at all.


The Ministry of Health sent a document to Costello proposing a freeze on consumption tax.


The additional information you provided suggests freezing tobacco consumption tax for three years.


Costello's office sent a document to the Department of Health proposing to assist in developing new legislation to replace the Labour Party's smoke-free plan. The document included recommendations to freeze the consumption tax, as well as claims that nicotine is no more harmful to health than caffeine. However, Costello maintains that he does not know the source of this document.


This document is an excerpt from a large number of historical documents - they were just there, and then someone compiled them all into a big list. I'm not sure who put it on my desk.


Casey Costello led the initiative to abolish a law that decreased the number of tobacco retailers from 6,000 to 600, removed 95% of nicotine from cigarettes, and created a smoke-free generation by banning sales to individuals born after 2009.


We welcome news tips, article submissions, interview requests, or comments on this piece.

Please contact us at info@2firsts.com, or reach out to Alan Zhao, CEO of 2Firsts, on LinkedIn


Notice

1.  This article is intended solely for professional research purposes related to industry, technology, and policy. Any references to brands or products are made purely for objective description and do not constitute any form of endorsement, recommendation, or promotion by 2Firsts.

2.  The use of nicotine-containing products — including, but not limited to, cigarettes, e-cigarettes, nicotine pouchand heated tobacco products — carries significant health risks. Users are responsible for complying with all applicable laws and regulations in their respective jurisdictions.

3.  This article is not intended to serve as the basis for any investment decisions or financial advice. 2Firsts assumes no direct or indirect liability for any inaccuracies or errors in the content.

4.  Access to this article is strictly prohibited for individuals below the legal age in their jurisdiction.

 

Copyright

 

This article is either an original work created by 2Firsts or a reproduction from third-party sources with proper attribution. All copyrights and usage rights belong to 2Firsts or the original content provider. Unauthorized reproduction, distribution, or any other form of unauthorized use by any individual or organization is strictly prohibited. Violators will be held legally accountable.

For copyright-related inquiries, please contact: info@2firsts.com

 

AI Assistance Disclaimer

 

This article may have been enhanced using AI tools to improve translation and editorial efficiency. However, due to technical limitations, inaccuracies may occur. Readers are encouraged to refer to the cited sources for the most accurate information.

We welcome any corrections or feedback. Please contact us at: info@2firsts.com

Exclusive | EU Confirms End of Tobacco Policy Expert Group, Explores New Cooperation Structures as TPD Revision Continues
Exclusive | EU Confirms End of Tobacco Policy Expert Group, Explores New Cooperation Structures as TPD Revision Continues
2Firsts reporting shows that, as the European Union moves toward a future evaluation of its tobacco legislation, the Tobacco Policy Expert Group—long a key platform for coordination among Member States—formally concluded its mandate at the end of 2025. At the same time, the European Commission is exploring new cooperation structures to address the resulting institutional gap.
Jan.22
PMI reshuffles South Africa leadership, appoints first female general manager
PMI reshuffles South Africa leadership, appoints first female general manager
Philip Morris International (PMI) said it has appointed Buena Barnes as general manager of its South Africa business, marking the first time a woman has held the role in the country. Barnes previously oversaw finance for Sub-Saharan Africa and has worked at GlaxoSmithKline South Africa and British American Tobacco South Africa.
Jan.19 by 2FIRSTS.ai
Former Malaysian Health Minister Allegedly Rejected RM50 Million Bribe Over GEG
Former Malaysian Health Minister Allegedly Rejected RM50 Million Bribe Over GEG
A former political aide has alleged that a RM50 million bribe was offered to Malaysia’s then health minister to abandon the tobacco generational end game (GEG) policy. The claim was published in an opinion article and on social media. No report was made to anti-corruption authorities. Despite the alleged rejection, the GEG provision was later removed from the tobacco bill tabled in Parliament in 2023.
Dec.23 by 2FIRSTS.ai
Denver’s Flavored Tobacco Ban Faces Constitutional Challenge From Vape Trade Group
Denver’s Flavored Tobacco Ban Faces Constitutional Challenge From Vape Trade Group
A Colorado vape industry trade group says Denver’s voter-approved flavored tobacco sales ban is unconstitutional and too vague to enforce. The group is asking a state court for a permanent injunction blocking enforcement of Ordinance 24-1765 and for a declaration allowing flavored tobacco and vape sales, citing state constitutional vagueness concerns and multiple U.S. constitutional issues.
Jan.27 by 2FIRSTS.ai
China’s E-Cigarette Exports USD 1.096 billion in November, UK and South Korea Offset U.S. Decline
China’s E-Cigarette Exports USD 1.096 billion in November, UK and South Korea Offset U.S. Decline
China’s e-cigarette exports edged lower in November 2025, totaling USD 1.096 billion, down 0.2% month-on-month, as a decline in shipments to the United States was partially offset by stronger demand from the United Kingdom, Germany and South Korea, according to data released by the General Administration of Customs of China.
Dec.22 by 2FIRSTS.ai
2Firsts’ Nine Global Turning Points: How 2025 Reshaped the Nicotine Industry
2Firsts’ Nine Global Turning Points: How 2025 Reshaped the Nicotine Industry
In 2025, the global nicotine industry reached a critical turning point. Regulatory realignment, category shifts, capital repositioning and technological intervention unfolded in parallel, loosening old structures while new ones took shape. 2Firsts reviews nine pivotal events that reshaped the industry’s trajectory.
Jan.14