Research on E-cigarette in Chile: Risks, Standards, and Regulations

Industry Insight by 2FIRSTS.ai

Dec.01.2023

Research on E-cigarette in Chile: Risks, Standards, and Regulations

Chile's consumer protection agency, Sernac, has released a study analyzing the risks and quality standards of e-cigarettes.

The Chilean National Consumer Service (Sernac) has released a study on e-cigarettes on November 30th. The study analyzes the risks and quality standards of these products, as well as their regulatory framework within the country. Sernac has received nearly 170 complaints regarding e-cigarette vaporizer products in recent years.

Sernac has conducted a total of 558 reviews of e-cigarettes or vaporizers sold online, which were offered by 16 companies and correspond to 56 brands. The offline investigation involved 16 companies, corresponding to 14 brands and 80 different models.

All the products analyzed lack proper sanitary registration, including those that openly claim to be nicotine-free. Additionally, the analyzed brands have failed to adhere to the requirement of providing "health warnings" in their reports, with only 21% of brands obliging to "recommend keeping the products out of the reach of children.

From January 2018 to January 2023, a total of 171 cases related to e-cigarette products were recorded by Sernac.

The companies with the highest number of complaints are Vaporizadores Chile (11.7%), Santivape (8.8%), Quema Smokeshop (8.2%), Zigzaboo (7.6%), Tigo Vape (6.4%), Freesmoke (5.8%), chileVapea (2.9%), and Vapea Chile (2.3%).

In consumer complaints, contract issues top the list, accounting for 62% of the total. Examples include delayed delivery of purchased products, which accounts for 17% of the complaints.

References:

[1] Cigarrillos electrónicos: Sernac ha recibido más de 170 reclamos por productos de vapeo en los últimos años

Also Read:

[1] Mass Poisoning at Chilean High School Raises Concerns about Campus Drug Control

#Chile #E-cigarette Regulation #E-cigarette #E-cigarettes and Tobacco #Research

We welcome news tips, article submissions, interview requests, or comments on this piece.

Please contact us at info@2firsts.com, or reach out to Alan Zhao, CEO of 2Firsts, on LinkedIn

Notice

1. This article is intended solely for professional research purposes related to industry, technology, and policy. Any references to brands or products are made purely for objective description and do not constitute any form of endorsement, recommendation, or promotion by 2Firsts.

2. The use of nicotine-containing products — including, but not limited to, cigarettes, e-cigarettes, nicotine pouchand heated tobacco products — carries significant health risks. Users are responsible for complying with all applicable laws and regulations in their respective jurisdictions.

3. This article is not intended to serve as the basis for any investment decisions or financial advice. 2Firsts assumes no direct or indirect liability for any inaccuracies or errors in the content.

4. Access to this article is strictly prohibited for individuals below the legal age in their jurisdiction.

Copyright

This article is either an original work created by 2Firsts or a reproduction from third-party sources with proper attribution. All copyrights and usage rights belong to 2Firsts or the original content provider. Unauthorized reproduction, distribution, or any other form of unauthorized use by any individual or organization is strictly prohibited. Violators will be held legally accountable.

For copyright-related inquiries, please contact: info@2firsts.com

AI Assistance Disclaimer

This article may have been enhanced using AI tools to improve translation and editorial efficiency. However, due to technical limitations, inaccuracies may occur. Readers are encouraged to refer to the cited sources for the most accurate information.

We welcome any corrections or feedback. Please contact us at: info@2firsts.com

UK Advocacy Groups Launch "20IsPlenty" Campaign for Nicotine Pouch Strength Limit of 20mg

UK harm reduction groups led by We Vape have launched the “20IsPlenty” campaign calling for a 20mg nicotine pouch cap, a ban on youth advertising, and evidence-based regulation. The initiative coincides with the Tobacco and Vapes Bill debate and aims to ensure pouches remain accessible as safer alternatives for smokers.

Oct.28 by 2FIRSTS.ai

Hanwha Securities: KT&G's Global Market Share Expected to Hit New High, Overseas Heated Tobacco Sales Projected to Grow 74%

KT&G predicted to reach all-time high global market share in 2025, with Q3 sales expected to surge 10%.

Oct.16 by 2FIRSTS.ai

NZ Issues National High Alert on Etomidate-Laced Vapes After Hospitalisations

New Zealand’s High Alert drug harm monitoring system has issued a public High Alert warning after multiple hospitalisations linked to illicit vape pods containing the anaesthetic etomidate. Known on the street as space oil, k-pods, or eto, these vapes were first detected in January 2025. Customs has since seized additional samples, and clinics nationwide report rising cases of poisoning and hypoglycaemia.

Nov.04 by 2FIRSTS.ai

Special Report｜With Charlie’s US Line Online, the US-Filled Vape Supply Chain Model Enters a New Phase

Charlie’s Holdings has activated its first US-based manufacturing and filling line, enabling the company’s Pachamama 25K vape series to meet Texas’ new domestic manufacturing requirements. As state-level rules tighten, the move signals a broader industry shift toward US-filled supply chains and marks an inflection point for brands historically reliant on China-based prefilled production.